Blackfin International (“Blackfin”, “we”, “us”, or “our”) provides investigations, risk management, secure travel and TSCM/debugging services to businesses, legal professionals and private clients in Cape Town and across South Africa. We respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains what information we collect, why we collect it, and how it is used and protected.
Information we collect
When you contact us through the form on our website, we collect the information you provide, which may include your name, email address, phone number, and the contents of your message. We do not require you to create an account to use our website, and we do not collect payment or financial information through our site.
Like most websites, our server may automatically log standard technical information such as your IP address, browser type, and pages visited, for security and analytics purposes.
How we use your information
We use the information you submit through our contact form solely to respond to your enquiry and to provide the services you have requested. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and third-party services
Our website may use minimal cookies required for core functionality. We may also use anti-spam tools to help filter unwanted submissions received through our contact form. We do not use these tools to build advertising profiles about visitors.
Data retention
We retain enquiry information only for as long as necessary to respond to you and, where relevant, to provide our services or comply with our legal and professional obligations. Given the confidential nature of investigations and risk management work, some records may be retained for longer periods where required by law or professional standards.
Your rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to request access to, correction of, or deletion of your personal information held by us, and to object to certain uses of it. To make such a request, please contact us using the details below.
How we protect your information
We take reasonable technical and organisational precautions to protect the personal information submitted to us from loss, misuse, unauthorised access, or disclosure, consistent with the confidential nature of our work.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page.
Contact us
If you have any questions about this privacy policy or how your information is handled, please contact us at info@blackfininternational.co.za or +27 83 894 4552.